IMD2 – a path through the EU’s intermediation market democratization?

• The scope of the new Insurance Mediation Directive
  • Should direct sales by insurance undertakings be included within the scope of IMD2?
  • Should reinsurance intermediaries be subjected to IMD2 provisions?
  • Should IMD2 remain an “activity-based” directive of should it introduce additional definitions of the types of intermediaries included within its scope?
• How should be reflected in the Directive the member states’ insurance intermediaries activity in third countries? Should IMD2 impose certain requirements to the intermediaries registered in non-EU countries which intend to offer services in a member state?
• How much transparency is needed to provide an effective consumer protection?
• The conflict of interests within the scope of IMD2
• Large risks and reinsurance intermediation within the scope of IMD2 – does the client’s sophistication legitimate a more flexible regime ?

Re/insurance intermediation under the crisis’ pressure

• Between B2B and B2C - in search of untapped potential
• The sales commission – subject to renegotiation?
• Claims adjustment:
  • A service with a higher added value during the crisis
  • Barriers to developing a Claims Adjustment market in the Eastern Europe
• Sharing the crisis’ costs between large international insurance brokers and the local intermediaries
• What insurers to recommend on a price-sensitive market? The intermediaries’ liability for the quality of the mediated insurance services vs. the clients’ need for low insurance premium

Re-entering the growth path

• The new Eastern markets – next target for business growth
• Customer protection and operating cost: how much additional cost should bear insurance intermediaries in order to comply with the information disclosure requirements?
• Improving customers financial literacy – a priority accentuated by the crisis?