9.00 – 11.00 Conference Part I

Motor insurance in emerging markets – is the price war over?

• New reasons, the same price war: fighting for market share
• CEE and CIS motor insurance markets during the crisis
• Settling motor cross-border claims within and outside the EU

Keynote speakers 

• Mariusz WICHTOWSKI, President, Council of Bureaux
  “Actual development, problems and their potential solutions
  in the transborder claims handling”
• Matjaz RAKOVEC, President of the Management Board, Zavarovalnica
  TRIGLAV
  “Motor Insurance – Trends and Specificities in SE Europe”
• Julia CILL IKOVA, Director of the Regulation and Financial Analyses,
  Department, National Bank of Slovakia
  “Development of MTPL insurance in Slovakia”
• Ismail YILDIZ, Foreign Claims Department Manager, Turkish Motor
  Insurers’ Bureau
  “Settling motor cross-border claims within and outside the EU
  from Turkish Law Perspective”
• Atanas TABOV, Chairman, National Bureau of Bulgarian Motor Insurers
  “Settlement of Claims under Green Card and EU-Motor
  Directives in Bulgaria”

Q&A Session

11.00 – 11.30 Coffee Break offered by AUDATEX

11.30 – 13.00 Conference Part II

Introducing mandatory MTPL insurance in the emerging markets –
challenges vs. opportunities

Keynote speakers 

• Azer ALIYEV, Executive Director, Azerbaijan Insurers Association
  “The motor insurance development tendencies in Azerbaijan” 
• Vladan MANIC, Secretary General, Association of Serbian Insurers
  “Serbian Insurance Market – Overview”
• Volodymyr ROMANYSHYN, President, Motor Insurance Bureau, Ukraine
  “Introducing mandatory MTPL insurance in the emerging
  markets – challenges vs. opportunities”

Q&A Session

13.30 – 15.00 Business Lunch offered by AUDATEX

15.00 – 16.30 Conference Part III 

Cost optimizing in motor insurance

• Combined ratio – the “every day’s nightmare” in motor insurance
• Claims costs control – how to optimise car repairs costs?

Keynote speakers

Murat DISCI, CEO, Istanbul Underwriting Centre
“How to manage Motor Business?”

Çağrı AKIN, Managing Director at AUDATEX & Country Manager at AUTOonline, Solera, Turkey

Ionel DIMA, Vice-President, AVUS International
“Cross border claims”

Q&A Session

16.30 – 17.00 Coffee Break offered by AUDATEX

17.00 – 18.30 Conference Part IV

Top issues on the motor insurance agenda

• Bodily injuries – a new challenge for the emerging markets
• “The crisis peak” in insurance fraud – international car thefts

Panel speakers

Liviu STOICESCU, President, Romanian Motor Insurers’ Bureau
“Discipline and Financial stability in the Romanian Motor Insurers Bureau”

Rudolf ELVERS, Managing Director, German Green Card Bureau

Atanas TABOV, Chairman, National Bureau of Bulgarian Motor Insurers Volodymyr ROMANYSHYN, President, Motor Insurance Bureau, Ukraine

Ismail YILDIZ, Foreign Claims Department Manager, Turkish Motor Insurers’ Bureau

Conclusions

19.00 - 20.00 Cocktail offered by IUC