09.00-09.30 Registration and welcome coffee

09.30-11.00

Official Opening

Signing of Memorandum

Awards ceremony  

11.00-11.30 – Coffee break

11.30-13.30 

Conference session 1 

Setting the scene – the road to a modern and effective Azerbaijan insurance market

The Azerbaijan Insurance Market: status and investment opportunities 

(Tba) Financial Market Supervisory Authority, Azerbaijan

Arbitration System of the Insurance Sector in Turkey

Mehmet Gökhan AY, Assistant Manager, Insurance Arbitration Commission of Turkey 

Empowering policyholders – why mutual insurers are increasingly successful?

Catherine HOCK, Vice-President, International Relations the International Cooperative and Mutual Insurance Federation (ICMIF), UK 

Market operational databases and information centers – means to better assist customers and fight fraud

Berk BACAKOĞLU, Chief Information Officer, SBM- Insurance Information and Monitoring Center, Turkey

Panel of discussions

Perspectives of the Azerbaijan insurance market in the regional context

In the chair: Michael THEILMEIER, Re/insurance Consultant, Germany     

Panelists:

• Seymur MIRZAYEV, Project manager, Compulsory Insurance Bureau, Azerbaijan
• Alla MIGASHKO, Senior Reinsurance broker, Aon Benfield, Czech Republic
• Fuad KULIYEV, Chairman of the Supervisory Board, AZ Re, Azerbaijan
• Orkhan MAMMADOV, Chairman of the Management Board, ATA Insurance  

13.30-14.30 – Lunch

14.30-16.30 

Conference session 2 

Improving insurance coverage in Azerbaijan

The Azerbaijan insurance market in the regional context – set to growth

Vasilis KATSIPIS, General Manager, Market Development, A.M. Best, United Arab Emirates

Solutions to build a sustainable ecosystem in Health insurance

Alexander DENTON, Partnerships Development Manager – Europe, Middle-East & Africa, AXA – Global Healthcare, UK

Agricultural insurance – using the power of digitalization to improve the insurance coverage

Gepa JANSEN – KLAUS, Senior Client Manager, Vicepresident Russia & CIS, Swiss Re

Household insurance – modern approaches to boost insurance take-up

Menekse UCAROGLU, General Manager, IUC – Istanbul Underwriting Center on behalf of TCIP – The Turkish Catastrophe Insurance Pool, Turkey

Compulsory Insurance market of Azerbaijan

Seymur MIRZAYEV, Project manager, Compulsory Insurance Bureau, Azerbaijan

Audatex Digital Claim Future

Dashdamir NIFTALIYEV, Acting Managing Director, AUDATEX Azerbaijan

Panel of discussions

Set to growth – where are lying the best opportunities for the Azerbaijan non-life insurance market

In the chair: Michael THEILMEIER, Re/insurance Consultant, Germany

Panelists:

• Gepa JANSEN – KLAUS, Senior Client Manager, Vice-President Russia & CIS, Swiss Re
• Menekse UCAROGLU, General Manager, IUC – Istanbul Underwriting Center
• Dashdamir NIFTALIYEV, Acting Managing Director, AUDATEX Azerbaijan
• Ali BAYRAMOV, Founder, BUTA Insurance & Reinsurance Broker, Azerbaijan

16.30-17.00 – Coffee Break 

17.00-18.00 

Conference session 3

Digital technologies underpinning increased market transparency and better costs efficiency

Artificial intelligence in Insurance

Asif JOHN, Chair of Data Science Collaboration, Institute and Faculty of Actuaries, London; Founder & CEO, AMJ Global Solutions, ARGenesis, UK

Digital transformation – a trigger for change.

Tudor GALOS, Senior Consultant, TG Consulting, Romania

Standardization vs. Individualization in a complex digital and regulatory environment

Michael THEILMEIER, Re/insurance Consultant, Germany

Closing remarks from the chair

18:30 – 20:30  Networking Cocktail